AI Solutions Studio

Building Autonomous
AI Businesses

// Salesforce · Agentforce · LangChain · RAG · MuleSoft · Azure

I help companies deploy intelligent AI agents that run autonomously, automate critical workflows, and deliver measurable business outcomes without adding headcount.

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Agentforce Einstein AI LangChain RAG Pipelines GPT-4o MuleSoft Azure AI Salesforce Data Cloud Autonomous Agents Apex / LWC CI/CD · Copado PMP Certified TensorFlow Kafka Agentforce Einstein AI LangChain RAG Pipelines GPT-4o MuleSoft Azure AI Salesforce Data Cloud Autonomous Agents Apex / LWC CI/CD · Copado PMP Certified TensorFlow Kafka
Technical Stack
Salesforce Agentforce Einstein Copilot LangChain Salesforce Data Cloud Sales Cloud Service Cloud Experience Cloud Government Cloud RAG Pipelines GPT-4o / Claude TensorFlow MuleSoft / REST APIs Azure Functions Kafka Apex / LWC Salesforce DX GitHub CI/CD Copado Datadog APM Zuora ServiceNow Workday OKTA Agile / Scrum / Jira
14+
Years of Experience
$250M+
Savings Delivered
8+
Salesforce Certifications
$28M
Program Led

Projects that run themselves

Small-scale to enterprise. Each project automates decisions, eliminates manual work, and compounds value over time.

01
🎵 CRM Automation

Custom Sounds AI Sales Intelligence Platform

Deployed an Einstein AI-powered sales intelligence layer for Custom Sounds that automatically scores leads, surfaces next-best actions, and routes inbound inquiries to the right rep increasing conversion rates by 34%.

Einstein AI Sales Cloud LWC Apex
📈 34% uplift in lead conversion
02
🤖 AI Agents

Multi-Agent Customer Support Orchestrator

Designed a LangChain-based multi-agent system that triages incoming support tickets, auto-resolves Tier-1 requests, escalates complex cases with full context summaries, and learns from resolution patterns all running autonomously 24/7.

LangChain Service Cloud RAG Azure Functions
68% of tickets resolved without human touch
03
📊 Data Intelligence

Revenue Leak Detection Engine

Built a real-time Kafka + Salesforce Data Cloud pipeline that monitors subscription events, detects billing anomalies and churn signals, then triggers Agentforce workflows to proactively retain at-risk accounts before renewal failure.

Kafka Data Cloud Agentforce Zuora
💰 $4.2M in recovered annual revenue
04
🏛️ Government AI

Compliance Document Automation Gov Cloud

Deployed a Salesforce Government Cloud AI solution that auto-generates compliance reports from structured data, routes documents for e-approval, and maintains full audit trails replacing a 12-person manual process.

Gov Cloud GPT-4o Apex MuleSoft
🏛️ 100% audit compliance · 12 FTEs reallocated
05
🏥 Healthcare AI

Patient Journey AI Coordinator

Built an AI-powered patient engagement system on Salesforce Health Cloud that auto-schedules follow-ups, sends personalized care plan reminders, and flags high-risk patients to clinical staff improving care adherence by 41%.

Health Cloud Einstein Copilot LWC Azure AI
❤️ 41% improvement in care adherence
06
✈️ Travel & Hospitality

Autonomous Travel Booking Concierge

Created an AI concierge agent for a travel enterprise that handles end-to-end booking inquiries, manages itinerary changes autonomously, and proactively notifies travelers of disruptions all via natural language over chat and email.

Agentforce Experience Cloud LangChain REST APIs
✈️ CSAT +28 points · 80% self-service rate
07
🔁 DevOps AI

AI-Driven Release Intelligence System

Engineered a Copado + Datadog AI integration that predicts deployment risk scores, automatically holds high-risk releases for review, and generates post-deployment anomaly alerts reducing production incidents by 60%.

Copado Datadog APM GitHub Actions AI Classifier
🛡️ 60% fewer production incidents
08
💼 SMB Automation

Autonomous Business Operations Kit

A turnkey AI operations package for small businesses includes AI email triage, auto-invoicing, lead follow-up sequences, and a Salesforce Starter org configured to run with minimal oversight. Deployed for 5+ local businesses.

Salesforce Starter Einstein Flow Builder GPT-4o
🚀 15hrs/week saved per business · Avg 2-week deploy
Client Engagements

Companies I've transformed

From fintech startups to enterprise government programs delivering AI and Salesforce solutions that move the needle.

Fintech · Lending

Autonomous loan processing pipeline built on Agentforce and RAG from application intake to decisioning in minutes, not days.

AI agent handles 100% of Tier-1 loan intakes
97% faster processing vs manual review
Salesforce Data Cloud integration for credit decisioning
Retail · Audio & Electronics

Einstein AI sales intelligence + CRM automation suite driving smarter lead management and higher close rates for the audio retailer.

Einstein-powered lead scoring and routing
34% improvement in sales conversion
Full Sales Cloud implementation + automation flows
Government · Public Sector

Multi-year $28M Salesforce Government Cloud transformation with AI-assisted compliance, case management, and document automation.

$250M+ in operational savings across programs
Salesforce Gov Cloud + AI compliance automation
12-FTE manual process fully automated
Travel & Hospitality

AI concierge agents and Experience Cloud portals enabling self-service booking management and proactive disruption handling at scale.

80% self-service resolution rate
+28 point CSAT improvement
Agentforce + LangChain concierge system
Healthcare

Patient journey AI on Salesforce Health Cloud automated care coordination, risk flagging, and engagement workflows across the care continuum.

41% better care plan adherence
AI-powered high-risk patient flagging
Salesforce Health Cloud + Einstein Copilot
Small Business

Packaged AI operations kit giving small businesses enterprise-grade automation: intelligent email handling, auto-invoicing, and Salesforce-powered customer management.

15+ hours/week reclaimed per business
Deployed in under 2 weeks
Ongoing AI agent monitoring & optimization

Your business should run
while you sleep

I build AI agent systems that take over repetitive decisions, surface insights automatically, and operate continuously turning your Salesforce org into an autonomous revenue machine.

🧠

AI Agent Design

Architect multi-agent systems using Agentforce, LangChain, and RAG that reason, decide, and act without waiting for a human to press go.

🔄

Workflow Automation

Eliminate manual processes across sales, support, operations, and compliance using intelligent Salesforce Flow, Apex triggers, and event-driven architecture.

📡

Real-Time Intelligence

Connect your data streams via Kafka and MuleSoft to surface anomalies, opportunities, and risks in real time and act on them automatically.

📈

Revenue Amplification

Einstein AI scoring, predictive analytics, and automated outreach sequences that prioritize the right accounts and actions every hour of the day.

🛡️

Autonomous Compliance

AI-powered document generation, audit trail maintenance, and approval routing that keeps your business compliant without a compliance team touching each record.

🚀

Deploy & Scale

Production-ready deployment via Copado CI/CD, Datadog monitoring, and Azure infrastructure with full observability so your agents stay healthy at scale.

How I Work

From idea to autonomous in 4 steps

01

Discovery & Architecture

I map your current workflows, identify automation opportunities, and design a Salesforce + AI architecture blueprint tailored to your business model.

02

Agent & Integration Build

Build your AI agents, configure Agentforce flows, wire up MuleSoft integrations, and connect your data sources all in a sprint-based delivery model.

03

Test & Deploy

Rigorous Apex testing, CI/CD via Copado, and Datadog APM setup ensures your autonomous systems go live with confidence and full observability.

04

Optimize & Scale

Ongoing agent tuning, performance monitoring, and feature expansion so your AI business compounds value month after month without rebuilding from scratch.

Ready to run your business on autopilot?

Whether you need a single AI agent or a full autonomous business stack I scope, build, and deliver. No long contracts, no ambiguity. Just results.